Most items are delivered by an external courier, this takes between 3-7 working days. You can request for your parcel to be left with a neighbour or in a safe place - at your own risk. Please note this information on your order, or call or team as soon as possible to arrange alternative arrangements.

If no one is available to receive the item, the courier will leave a card and reattempt delivery within the next few working days.

Furniture and other larger items are delivered by our 'Man and Van service', direct to your door. Delivery time is 3-12 working days,  we will contact you in advance to book in a date and time convenient for the delivery.

If an item is out of stock, we will endeavour to advise you as soon as possible to avoid disappointment.  You will have the option to reserve the item and await restock. 

For any queries regarding out of stock products or orders, please contact our Customer Services team.

DELIVERY CHARGES

A single delivery charge of £4.99 (inc. VAT) is applied to your order, no matter how many items you order. (exclusions apply). These exclusions also apply to any shipping/postage promotions. Additional charges for None - UK Mainland deliveries are calculated on a per order basis.

For all areas highlighted on the below map a further charge applies depending on the distance from ourselves, to calculate postage for your area, please either email or call our customer service department.

INTERNATIONAL POSTAGE/SHIPPING CHARGES